Our Mission Statement:
“To provide a clean, safe, fun, family environment for dogs and their humans, where integrity, customer service and professionalism are held to the highest possible standard”
The Pooch Parlor is a place for pets and their people that want a clean, professional and family environment for grooming. We offer many services. Most importantly, you will find that every groomer here has gone through a rigorous training program to attain their certification at the state level. The training includes more than instruction about the technical aspects of grooming and scissoring, it includes strict codes of conduct and tight guidelines for ethical treatments of pets and their owners, safety practices, and cleaning standards. This certification is something we are most proud of, as the grooming industry is not regulated, and only 5 percent of all groomers spend the time and money to train under any qualified guidelines. You should also know that all employees are drug-tested and undergo criminal background checks.
The Pooch Parlor offers full service grooming by certified professionals, and the Pooch Parlor Pet Groomer Academy, the only grooming school registered and bonded through the Board of Education, in the State of Idaho, offers training to students that come from all over the nation to acquire certification. We offer student grooming rates for those customers that want discounted grooming. The shop offers doggie daycare, dental scaling, self-service bathing stations, walk-in appts, and retail grooming items in-store or online. Also, we offer nail trimming or nail dremeling, anal gland expression, teeth brushing on a walk-in basis. We also have a camera handy and LOVE to take pictures of our customers with their dogs. There is no charge for family portrait and we email it to you, just ask Having pictures of your 4 legged kids is really important, since our time with them is never long enough during our lives.
The Pooch Parlor in Ponderay is owned and operated by DuAnn Chambers and her husband Mike. Mike is not a groomer, he is a remodeling specialist, with Git ‘er Done Construction LLC., and helps out in the grooming shop with all repairs and upgrades (unless the upgrade is granite –thanks again Idaho Granite, we love the new countertops!). Mike and DuAnn have been married 17 years, and have no human children. They share the love of dogs, owning a mini schnauzer, 1 year old ‘Grouchy Greta’, a Standard Poodle, Montee, 5 years old, and a Rottweiler cross they adopted that is 7 years. We thank all of you our friends and customers for making it possible for us to LOVE what we do! Thank you!