Idaho State Registered Grooming School
Full Service Salon For Your Pampered Pet
Sandpoint (208) 255-2699 : Mon - Friday 8:30am to 3pm
(earlier and later by appt) Saturdays 8:30am to 2pm
Also serving Spokane Washington residents


Welcome to the Pooch Parlor!

See more photos here!

Now...FREE shipping on all orders over
$40.00! our Shopping Boutique!

Pooch Parlor News:

Now available... DuAnn's new book: Pooch Paramedic

A 9-1-1 Reference for anyone who grooms

Pooch Paramedic Visit our Shopping Boutique to purchase DuAnn's new book.

Testimonial from our client, Diana

February 13, 2016

"Pooch Parlor in Ponderay is excellent! My kitty, Sassy had terrible matting that was making it uncomfortable for her to even walk. She was getting depressed, not her usual lively self, and was just nibbling at her food.

Every other groomer I contacted wanted to a use anesthesia to put Sassy under for grooming. To my relief, DuAnn agreed to work on her without anesthesia. DuAnn was so patient and loving she allowed me to stay and hold Sassy while she work on grooming out those nasty mats. It took upwards of an hour and a half of starting and stopping to give Sassy a break and get used to the idea of us using the shaving tool on her. DuAnn warned me that there could be some skin irritation and potentially scabbing....but none occurred.

The end result was beautiful. Sassy looks like a little lion. Best of all Sassy is running and jumping, climbing trees and back to eating..even asking for seconds, now that she is burning up so many calories. I would have been the last person to believe that just grooming your pet could have such an impact on their health.....but I am a believer now....and I believe in the ability and love that DuAnn and her staff at Pooch Parlor possess.

~Namaste Diana"

We're proud to announce DuAnn's new book... Get your copy now.

Poop Happens? Remain Pawsitive... can help ANY groomer experience a career that brings joy to the groomer while allowing them to successfully navigate potential "career stopping areas" of the pet grooming industry.

Click here for more information and to purchase.

Poop Happens
NEW! Click here to Read DuAnn's new article "Love Brings Grief, Grief Brings Love"
NEW! Grieving for a lost pet? Click here to Read "The Rainbow Bridge Poem"

The Pooch Parlor: Not Your Average Pet Groomer Academy

By Carissa Sindon

A steady stream of customers filled The Pooch Parlor Pet Groomer Academy in Ponderay, each with a dog in tow.  All six grooming stations were quickly filled with every breed imaginable and students eager to learn the art of pet grooming.
Owner and instructor, DuAnn Lustig-Chambers, made her rounds, wisely guiding students in grooming techniques and principles of customer service, peppering instruction with jokes and encouragement.

On the surface, this scene may look like a typical “classroom” where the teacher is helping her students learn, but after digging a little deeper, there is something much more transformative taking place.........
Click here to read the rest of the article.

Check out DuAnn's new how-to pet grooming and health care videos below. Select PLAYLIST to see a list of all videos.

Marianne Love Blog

Click here to see local author Marianne Love's blog entry concerning her recent experience at The Pooch Parlor.

Enjoy our latest newsletter:

Professional Tips to Pampur your Pooch

SANTA PICTURES !!  December 3, Saturday 10am to 1pm.  Walkin-ins are welcome. Appointments are encouraged.

The pictures, available in printed and email form, are donation only and will benefit Sandpoint Community Hospice.

Call or text 208-255-2699 to schedule your picture with Santa and four-legged kids. 

Canines for Cancer was a huge success! Thanks again to the community, staff and volunteers, for helping the bath and grooming donation day last month raise over $1150.00 for Cancer Community Services of Sandpoint. Those funds go directly to helping local people actively fighting cancer.

Toys For Tots Donations: Please donate to the Toys for Tots anytime before Xmas at our Pooch dropoff location!

WINTER/ Holiday Hours:  Mon - Friday 8:30am - 3:30pm, Later and earlier by appt. Saturdays 8:30am - 1pm. Sunday closed
Xmas Day and the Saturday after: closed
Please schedule your holiday grooming early to ensure your spot.

Students: Please ask for students for up to a 50% discount!

Come in and talk to Ashley, our student from Cusick, WA who will be entering the industry as a certified professional groomer this Christmas!

Text Appointments: Appoint-making is available via the landline at 208-255-2699.  Email appointments are available online at

Drive-Thru Window for Winter:  The drive thru window is available to our customers every day for easy drop-off and pickup of your dog or cat.  The weight limit is 20 lbs or under for drive-thru pass-thrus.
Hand-dipped dog cookies are back! Get your Xmas goody bag for your pet while they last!

Dogs and dentals: 6 Ways to know your dog needs dental scaling.

Dental scaling on dogs is an important part of oral care for dogs of all sizes and shapes.  In fact, lack of oral hygiene leads to complications that often result in death for aging dogs.  Regular oral   maintenance, teeth brushing and teeth scaling, can easily be accomplished by an experienced and trained pet groomer.  Your local veterinarian is most qualified to perform this important task, but only while the dog is under anesthesia.  Many dogs cannot tolerate anesthesia, and, many are relaxed enough about dental care that sedation is not needed.  Dogs that are introduced to gentle dental scaling early (before 1 year of age), and have routine dental scaling (twice yearly), are likely to never need anesthesia for teeth cleaning.

 A certified, licensed, and experienced groomer can do routine scaling for tolerant dogs, AND recognize the physical and emotional signs that require a veterinarian’s services prior to teeth scaling.  Not every groomer is qualified to scale a dog’s teeth.  Improper techniques can create gum and teeth issues for the dog so be sure to ask your groomer if they are certified, and have been trained by the same guidelines used in the veterinarian schools for safe scaling.  Getting your dog used to grooming and oral care when they are young is beneficial for owner and dog.  Undergoing anesthesia involves risk to the dog’s life and health.  Repeated anesthesia is detrimental to dogs.  Having your dog undergo anesthesia is necessary and unavoidable for sterilization and medical emergencies; for routine oral care, it can be avoidable.  With early exposure to dental scaling and research into a reputable groomer, owners can avoid having their dog’s anesthetized for teeth scaling.   Not every dog can tolerate sedation-free teeth cleaning, but if they can, over the course of a dog’s life, this could save the dog 10 – 20 times of anesthesia, which adds years and great breath for his lifetime.
Here are some signs that tell owners their dog would benefit from some teeth scaling:      
1.       Bad breath
2.       Red gums
3.       Puffy gums (excessive puffiness should first be    addressed by a veterinarian)
4.       Brown staining on the teeth
5.       Tarter on the teeth, particularly at the gumline
6.       Yellow coating on teeth
Copyright 2012 all rights reserved DuAnn Lustig-Chambers
For more information on tarter control products that work, visit


The Pooch Parlor is a place for pets and their people that want a clean, safe, professional and family environment for grooming, where professionalism and customer service are held to the highest possible standard. 

We offer the following services:

*text appointments via phone
*email appointments via the website
*doggie drive thru window for dogs under 20 lbs.
* full service grooming for all breeds of dogs and cats by *state-certified groomers    
*student grooming discounts      
*offer ‘no-kennel’ grooming by request        
*owner stay grooming by request       
*self-service bathing stations       
*walk-in appointments        
* teeth scaling  and/or teeth brushing          
* nail trimming  and dremeling (filing) on a walk-in basis  *anal gland expressing         
* bird nails and wing trimming 
*retail grooming tools       
*doggie day care          
*owner grooming training by request   
 *doggie and family portraits (free)                                                                                           

Pooch Parlor Groomers/Staff.  Every groomer has undergone rigorous training  to attain their certification at the state level.  The training includes more than instruction about the technical aspects of grooming and scissoring, it includes strict codes of conduct and tight guidelines for ethical treatments of pets and their owners, safety practices, and cleaning standards.  This certification is something we are most proud of, as the grooming industry is not regulated by any one entity, and only 5 percent of all groomers spend the time and money to train under any qualified guidelines.  All employees are drug-tested and undergo criminal background checks. 

The Pooch Parlor Pet Groomer Academy, is the only grooming school licensed and bonded through the Board of Education, in the State of Idaho.  We offer training to students that come from all over the world to acquire certification.  We offer reduced student grooming rates for those customers that want to help groomers-in-training. 

 We also have a camera handy and LOVE to take pictures of our staff, students, customers, and their dogs.  There is no charge for family portrait and we email it to you, just ask.  Pictures of your 4 legged kids are really important, since our time with them is never long enough during our lives. 
The Pooch Parlor in Ponderay is owned and operated by DuAnn Chambers and her husband Mike.  Mike is not a groomer, he is a remodeling specialist, with Git ‘er Done Construction LLC., and helps out in the grooming shop with all repairs and upgrades.  Mike and DuAnn have been married 22 years.  They share the love of dogs, owning a mini schnauzer, 6 year old ‘Grouchy Greta’, and a Standard Poodle, Benelli, 3 months old.   In our spare time, we scuba dive, paddleboard, travel, hike, and remodel old homes.   We thank all of you our friends and customers for making it possible for us to LOVE what we do!  Thank you!


Pooch Parlor Blog

Pooch Parlor Website

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To provide a clean, safe, fun, family environment for dogs and their humans, where integrity, customer service and professionalism are held to the highest possible standard.

If you enjoy our newsletters, please sign up to receive them above. You may also view our newsletter archive by clicking below:

| October 2010 | November 2010 | December 2010 | February 2011 | May 2011 |
| July 2011 | December 2011 | November 2012 | January 2013 | February 2013 |
| July 2013 | June 2014 | September 2014 | June 2015 | September 2015 |
| October 2015 | September 2016 | November 2016

You can now make an online request for a grooming appointment at our Ponderay location.
Click here to see how.

The Pooch Parlor presents a free video of instruction on how to trim your own dog's nails. "How to clip black nails on a nervous dog"
Click here to see the video.

The Pooch Parlor presents a free video of instruction on how to trim your own dog's nails. "How to clip dog's nails while they stand"
Click here to see the video.

DuAnn has published an article on "Want to know why your Golden Retriever smells like an old dish towel?"
Click here to read why and what to do about.

DuAnn has published an article on "How to keep your dog from getting matted in the snow."
Click here to read what to do about.

DuAnn has published an article on "Want to Know How to Clip Your Own Dogs Nails? Find Out If You Should" at
Click here to read the article.

DuAnn has published an article on "New Career Opportunities in the Pet Industry" at
Click here to read the article.


At The Pooch Parlor...

We specialize in a variety of services to help you and your pet receive the services and cuteness you desire! With two locations to serve you, we’re sure you’ll find all of the tools and techniques needed to keep your pet sparkly.

Our parlor is unique in the fact that we offer not only grooming services, but also a grooming academy and individual training for those wishing to further their at-home techniques or become service providers. The Pooch Parlor's Grooming Academy is certified in the state of Idaho and we pride ourselves on offering the best training for our students. For those wishing to learn the basics, our online grooming (Do-It-Yourself Grooming) tutorials are set up to enhance an owner’s ability to maintain grooming in between visits to the parlor. The Pooch Parlor also has an array of boutique items for your pet.

Please use this web site to learn more about our services, training, and supplies available to you. We look forward to getting to know you and your pooch!!